PRIVACY POLICY
This Notice explains how we obtain, utilize, and disclose your personal information,
in accordance with the requirements set out in the Protection of Personal Information
Act 4 of 2013 (POPI Act).
At Bullets & Brass (hereinafter referred to as “the Company”, or “we”, or “us”, or
“our”) we are committed to protecting your privacy and ensuring that your personal
information is collected and used appropriately, lawfully, and transparently.
About the Company
We are in the business of selling sporting products.
The information we collect
We collect and process your personal information for the purpose of obtaining your
order of our products and for the delivery of the ordered products to you. For this
purpose, we will only collect the information necessary for us to deliver our services
accordingly. The information that we will collect are as follows:
1. Your name and surname,
2. Your email address,
3. Your physical address, including your billing and shipping address,
4. Contact number.
We collect information directly from you where you provide us with your personal
details.
Website usage information may be collected using “cookies” which allows us to
collect standard internet visitor usage information.
Amendment of your information
Should any of the aforementioned information change, it is your responsibility to
update the relevant information on your profile to prevent any deliveries going astray
or communications failing. In the event that an order has been placed with incorrect
information we will endeavour (within reason) to complete the order but cannot be
held liable for any losses resulting from this. You have the right to ask us to update,
correct or delete your personal information.
Quality of information
We will take all reasonable steps to ensure that your personal information is
complete, accurate, not misleading and updated where necessary. We trust that
upon requesting our services you will act in good faith by supplying us with
information that is correct. Should you provide false information or misleading
requests to attempt maliciously or fraudulently to cause harm to the Company, we
will seek legal counsel.
Your right to access your personal information
You have the right to access and rectify your information and the right to object to
the processing of your personal information. You have the right to request a copy of
the personal information that we possess about you. To make this request, contact
us on the number(s)/Address(es) stipulated on our website and specify what
personal information of yours you require.
How we use your information
We will use your personal information only for the purpose of obtaining your order of our products and for the delivery of the ordered products to you.
We will not send any marketing information via email, SMS or telephonically without your explicit consent, and as per South African laws, you will reserve the right to
cancel any subscriptions to newsletters at any time.
Furthermore, your information may be retained for legal or research purposes, for
example:
- Where required and authorised by law or industry codes,
- For the detection and prevention fraud crime, or any other malpractice,
- To conduct market or customer satisfaction research or for statistical analysis,
- For audit and record keeping purposes,
- In connection with legal proceedings.
Disclosure of information
We will disclose your personal information to our service providers who are involved
in the delivery of products or services to you, namely, our courier partners (i.e., The
Courier Guys or in-house delivery persons. in disclosing your information to our
service providers, we will ensure that only the information necessary for them to
deliver the products or services to you are disclosed to them.
Information security
We will secure the integrity and confidentiality of your personal information in our
possession in accordance with section 19 of the POPI Act. In doing so we will
regularly review our security controls and related processes to ensure that your
personal information remains secure. Our security policies and practices cover:
- Computer and network security,
- Secure communications,
- Security in contracting our activities or functions,
- Retention and disposal of information,
- Acceptable usage of personal information,
- Monitoring access and usage of personal information,
- Investigation and reacting to security incidents.
How to contact us in relation to this Notice
Should you have any queries about this notice; require any further information in
relation to our privacy policies; seek to withdraw consent, access or amend your
personal information, please contact on the number(s)/address(es) provided for on
our website.